Peter Drucker Quotes
Most popular Peter Drucker Quotes

There are no dumb customers.

The best way to predict your future is to create it.

The purpose of business is to create and keep a customer.

Business, that's easily defined—it's other people's money.

Business has only two functions - marketing and innovation.

Rank does not confer privileges; it entails responsibilities.
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When a subject becomes totally obsolete we make it a required course.

Management is doing things right; leadership is doing the right things.

Rank does not confer privilege or give power. It imposes responsibility.

We know nothing about motivation. All we can do is write books about it.

Absorption of overhead is one of the most obscene terms I have ever heard.

Efficiency is doing things right; effectiveness is doing the right things.

The most important thing in communication is to hear what isn't being said.

A superior who works on his own development sets an almost irresistible example.

Wherever you see a successful business, someone once made a courageous decision.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Most of what we call management consists of making it difficult for people to get their work done.

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.

Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

If a government commission had worked on the horse, you would have had the first horse that could operate its knee joint in both directions. The only trouble is it couldn't have stood up.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.